We assist consumers who have bought substandard goods or services.

The service provides first line civil advice in the form of general help to local tax payers.

•Information

•Advice on statutory rights and practical methods

•practical methods that might be employed to obtain redress are offered

•In exceptional circumstances limited casework can be undertaken

Additional consumer advice leaflets can be found here:-

http://www.tradingstandards.gov.uk/cgi-bin/callist.cgi