Contact:
  • Customer Services
  • Address:
    The Guildhall, High Street, Bath, BA1 5AW
  • E-mail:
    councilconnect@bathnes.gov.uk
  • Telephone:
    Tel: 01225 39 40 41 Text: 07797 806545
  • Fax:
    01225 477809
  • Minicom:
    01225 477309
  • Page Updated:
    23/12/2008
  • Author:
    Council Connect
A to Z Index

Council Offices

The office list is split into a few small sections to help you find what you want quickly. These are:

Council Connect Offices

You can pop into Council Connect to deal with a range of issues and payments including benefits, Council Tax, Waste, Roads and complaints. If you are not sure what service you need, then the friendly teams here will be more than happy to get you going in the right direction if they can't help you themselves.

Please note: the Guildhall Office is being refurbished...

Council Connect at the Guildhall in Bath is being refurbished to create better facilities for you.  Work will start in January 2009 and you can find out more about the refurbishment and how this will affect our services on the Guildhall refurbishment page.

Building Address Map*
Bath    
Guildhall (Cashier's Entrance) High Street, Bath, BA1 5AW Link to map
Keynsham    
Riverside Temple Street, Keynsham, Bristol, BS31 1LA Link to map
Norton Radstock    
The Hollies High Street, Midsomer Norton, BA3 2DP Link to map


The other main Council Offices open to the public are listed below:

Building Address Map*
Bath    
Lewis House Manvers Street, Bath, BA1 1JG Link to map
Northgate House Upper Borough Walls, Bath, BA1 1RG Link to map
Shopmobility Bath 7-9 Lower Borough Walls, Bath, BA1 1QS
Stone Mines Information Centre The Avenue, Combe Down, Bath, BA2 5EE Link to map
Trimbridge House Trim Street, Bath, BA1 2DP Link to map
Keynsham    
The Town Hall Temple Street, Keynsham, BS31 1ED Link to map


* clicking on the web link will take you to Google Maps for a location - if you add your postcode and the word 'to' in front of the postcode in the location bar then you will get directions to the office.

 

 

 

Opening Hours

Council offices are open during normal office hours; these opening hours are Monday - Thursday 8.30am - 5.00pm and Friday 8.30 am - 4.30 pm. There are some exceptions to opening normal office hours (normally based around demand for the services). These are:

Service Day Hours

Council Connect Offices:

 Details provided via links to the left Details provided via links to the left
Family Information Service
Keynsham Town Hall		 Weekdays
Wednesday		 9.30am - 4.30pm
2.00pm - 4.30pm
Housing Advice, Lewis House
Appointments Only		 Weekdays 9.30am - 3.30pm
Registrar's Office Bath
The Guildhall (main entrance)		 Weekdays
Saturday		 9.00am - 4.00pm
9.00am - 1.00pm
Registrar's Office Midsomer Norton
The Hollies		 Weekdays 9.00am - 12.30pm
Stone Mines Information Centre
Combe Down		 Monday
Wednesday		 1.00pm - 5.00pm
3.00pm - 7.00pm

Student Support
Riverside, Keynsham

 Weekdays 10.00am - 4.00pm


 

 

Services at specific offices