Contact:
  • Customer Services
  • Address:

    The Guildhall, High Street, Bath, BA1 2ZG

  • E-mail:
    councilconnect@bathnes.gov.uk
  • Telephone:
    Tel: 01225 39 40 41  Text: 07797 806545
  • Fax:
    01225 477809
  • Minicom:
    01225 477309
  • Page Updated:
    25/04/2008
  • Author:
    Council Connect
A to Z Index

Telephone, Minicom and Emergency numbers

Council Telephone numbers

Switchboard

 

01225 477000

Council Connect

For help with Waste, Roads, Planning & Library enquiries

01225 394041

Council Payments Council Tax, Business Rates, Council mortgages, commercial property rent and Council invoices. You can also make these payments on-line 0845 1204 330

Council Tax, Business Rates & Housing or Council Tax Benefits

Council Tax, NNDR, Housing Benefit, Benefit Fraud.

01225 477777

Education Authority

 

01225 395155

Education Welfare

 

01225 394241/2

Electoral Register

 

01225 477497

Family Information Service

 

0800 0731214

Housing

Housing Advice and Options ,Housing Register

01225 396296

Planning

General Planning Application Enquiries,

 01225 39 40 41

Press Office

 

01225 477495

Social Services

General Enquiries

01225 477000

Register Office

 

01225 477234

Tourist Information

National Callers ( 50p per minute)

International Callers

0906 711 2000   

 

+44 (0)870 444 6442    

Trading Standards

10.00 am – 12.30 pm Mon-Fri

01225 396755


Council Minicom numbers

General  
Bath Shopmobility 01225 481773
Building Control 01225 477647
Economic Development, Tourism European Information 01225 477195
Development Control, Strategic Policy Services, Environmental & Consumer Services 01225 477535
Traffic Management, Highways Maintenance, Parking 01225 394041
Council Tax 01225 477309
Social & Housing Services  
Advice and Information on all Housing Issues 01225 477815
Family Information Service 01225 395350
Social Services (Bath) Available for Clients' use 01225 444964

Other Organisations

Age Concern – Bath & North East Somerset 01225 466135
Aids - National Freefone Number 0800 567123
Avon Ambulance NHS Trust (Headquarters) 01179 277046
Avon Fire Brigade (Headquarter) 01179 262061
Avon Health Authority 01179 766600
     
Badgerline Bus Enquiries 01179 558211
BANA (Bath Area Network for Artists) 01225 428998
Bath Area Drugs Advisory Service 01225 469479
Bath Association for Disabled People 01225 428175
Bath Baroque 01249 714775
Bath Children's Arts Festival 01225 775635
Bath County Court 01225 310282
Bath Festival Trust 01225 462231
Bath Film Festival 01225 401149
Bath Fringe 2000 01225 480079
Bath International Guitar Festival 01225 875609
Bath & District Community Health Council 01225 465292
     

Bath & N.E. Somerset Community Recycling (ECT):

    
Bath Depot 01225 310845
Keynsham Depot 0117 9376010
     
B&NES Council For Voluntary Service 01225 330090
B&NES Domestic Violence Forum (10am – 2 pm) 24 hr answerphone) 01225 464602
B&NES Racial Equality Council 01225 442352
Bath Magistrates Court 01225 463281
Bath Probation Office 01225 460673
Bath Puppet Festival 01225 448815
Bath Recital Artist' Trust & Children's Music Club 01225 314344
Bath Shopmobility 01225 481744
Bath Spa University College 01225 875875
Bath Street Performance Festival 01225 480079
     

Business West :

    
Bath 01225 338383
Midsomer Norton 01761 411800
     
Connexions West of England 01225 461501
     

Chamber of Commerce:

    
Bath 01225 460655
Midsomer Norton 01275 332612
     
Childline (freefone) 0800 1111

Citizens’ Advice Bureau:

    
Bath 01225 463333
Keynsham  01179 862345
Midsomer Norton 01761 418599
     
City of Bath College 01225 312191
Community Action 01275 393837
Coroner (Local Office) 01225 420413
     
Department of Work and Pensions
(formerly Department of Social Security)		 01225 303200
Department of Trade and Industry - National minimum wage enquiry line 0845 6000678
Drugs & Homeless Initiative 01225 329411
     
Electricity - SWEB (Emergency) 0345 651651
Environment Agency 0645 333111
     
Gamblers Anonymous 0121 2331335
Gas – British Gas South Western 0645 605040

Hospitals:

    
Royal United Hospital 01225 428331
St Martins Hospital 01225 832383
     
Keynsham Youth Theatre 01179 864128
Learning Partnership West 01225 461501
Local Government Ombudsman 02476 695999
     
National Express 0990 808080
National Rail Enquiry Bureau 08457 484950
National Rivers Authority 01225 444066
North East Somerset Arts 01761 437251
N.S.P.C.C - Child Protection Helpline 0800 800500
North East Somerset Council For Voluntary Services 01761 439225
Norton Radstock College 01761 433161
Norton Radstock College – Keynsham Site 01179 863898
     

Off The Record B&NES:

    
Bath Office 01225 312481
- Young people' Freephone 0800 3895551
Midsomer Norton Office 01761 414100
Keynsham Office 01179 860691
     
Police Station - Bath 01225 444343
Police Station - Keynsham    
 Police Station - Norton Radstock    
Rail Enquiries 08457 484950
Registrar of Births Deaths & Marriages 01225 312032
R.S.P.C.A 0870  5555 999
     
Samaritans 0345 909090
Somer Community Housing Trust 01225 326000
Support for People with Alzheimers (S.P.A.) Peggy Dodd Centre 01225 835520
SWEB Energy 0800 365000
     

SWAN Advice Network

    
- Disability Information Service (textphone during opening hours) (10am 12pm) 01761 543768
SWAN Advice Network - Housing  01761 432445
SWAN advice Network - Welfare Benefits  01761 437176
     
Theatre of Red Earth 07977 890744
Theatre Royal Education Department 01225 448815
Traveline 01179 555111
     
University of Bath 01225 826826
Ustinov Studio 01225 448815
     

Water (Bristol Water)

    
Water (Bristol Water) - Billing 0845 7023778
Water (Bristol Water) - Leakline 0845 7023797
Water ( Bristol Water) - Supplies/ Emergency 0800 801011
     

Wessex Water

    
Wessex Water - Billing 0845 6003600
Wessex Water - Leakline/Sewerage/Drainage 0385 6004600
West of England Centre For Integrated Living 01179 839839
West of England Coalition of Disabled People 01179 497707
Westec (Western Training and Enterprise Council) 01179 277116
Western Development Partnership 01179 441800

Emergency Telephone numbers

Special services are set up to deal with any emergency or dangerous incident that happens out of hours. These are specific numbers that you can call if you need help or wish to report an accident.  Please do not use these numbers for non-urgent calls, as it could be stopping a genuine emergency from getting through.

  • Social and Housing Services - 01454 615165
  • Somer Community Housing Trust - 01225 366111
  • All other emergencies - 01225 477477