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Household Waste - Special Collections for Large Items

Bulky waste collection service

The Council offers a bulky domestic waste collection service for the removal of bulky items from outside your home that are not collected through the weekly service. Please note this service includes the collection of fridges and freezers.

The service has been created to help people who cannot take for example the larger items of furniture, household & garden equipment, and fridges to the Recycling Centres

This collection service is chargeable and your items should be collected within 7 working days (no more than 2 weeks), unless we need to make special arrangements (e.g. call to arrange the collection in advance) in which case it may take a little longer to fulfil your request.  In most cases we will be able to advise you of the day of collection when we accept your payment (if ordering via Council Connect). 

We will normally pick up items from outside your house, anytime from 8.00am, unfortunately we are not able to specify any time during your collection day.

We will collect reusable items from inside your house (which we will then pass on to the SOFA project for repair and reuse) provided they are easily accessible. 

If an item is reusable and in good condition, you may wish to contact either of the charities mentioned below who may be able to offer you a free collection.  See Charity Donations listed below.

Please note that smaller items must be contained within sacks or boxes as far as is reasonably possible.

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Items NOT collected

Please note that this service does NOT include house clearance, or any of the  items listed below. It should also be noted that the list is not exhaustive and the collections manager reserves the right to refuse collection of large and heavy items not included in the list. Please check with Council Connect (01225 394041).

  • Soil, earth, stones, concrete, bricks & building rubble (Please go to DIY Waste Limits to find out more about limits on these materials at our Recycling Centres)
  • Broken up sheds & garages
  • Oil tanks & coal bunkers (concrete or metal)
  • Tiles & Fittings
  • Storage Heaters (with Asbestos)
  • Glass
  • Vehicle parts of any kind
  • Hazardous items (dry cell batteries can be left in your green box, all other hazardous items should be taken to the  Recycling Centres)
  • Garden waste (this is collected under our Garden Waste & Cardboard collection service)

Residents should also be aware of their Duty of Care, and also the responsibility of a tradesperson to arrange for proper disposal of any waste generated by their work within a property.

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Cost

From the 1st April 2008, the service costs £25.00 for 3 bulky items (additional items will be collected for a charge of £6.30 per additional item, up to a maximum of 7 items in total).  This fee is reduced to £12.50 for 3 items (£3.15 per additional item) for the people on the following benefits;

  • Council Tax benefit
  • Local Housing benefit
  • Disability Allowance
  • Registered students

Please note that if you choose not to use our service, and use arrange an alternative collection with a private individual or business, they must be a registered waste carrier. Please go to Duty of Care for Householders for more information.

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How to apply

In Person

You can order your collection in person by visiting the cash desks in (please note payment is required at the time of order by  either cash or cheque);

  • Council Connect at Riverside, Keynsham 
  • Council Connect at The Hollies, Midsomer Norton
  • Trimbridge House, Trim Street, Bath
  • The Guildhall, Bath

By Telephone

You can order your collection via Council Connect on 01225 39 40 41 by debit or credit card (please note that any credit card payment is subject to a 2.97% surcharge).

By Post

When ordering by post, please provide the following information;

  • Your name
  • Your address 
  • Your daytime contactable telephone number
  • An exact list of items to be collected, and their location (e.g. on the driveway)
  • If you are entitled to a discount, a copy of some proof (e.g. Council tax ref, housing benefit nos )
  • Your payment

Cheques and postal orders (please DO NOT send cash or credit card details via the post) should be made payable to Bath & North East Somerset Council and sent with the above information to;

Special Collections,
Bath & North East Somerset Council,
Trimbridge House,
Trim Street,
Bath, BA1 2DP

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Charity Donations

If you have any items that are reusable and in good condition (upholstered items must also be flame retardant), you may wish to contact either of the following charities who will collect items for free at their discretion. these items are sold on to families on low incomes.