While-you-Wait Diamond Travelcard!

• Beginning on 15th May 2009, the Council are trialling a while-you-wait service at the Council Connect Guildhall Office for residents who are over 60 or who are disabled claiming their free Diamond Travelcard.
• There is no need to complete an application form.  All that you need is evidence of eligibility and proof of residency. 
• A Council Connect team member will take a photograph at no cost. 
• If successful, this service could be extended to the Councils other offices in Keynsham and Midsomer Norton.
• However, as the Council Connect Office at the Guildhall currently receives 85% of Diamond Travelcard applications, this office was selected for the trial.
• Please note this service will also apply to lost or stolen cards as the Council will be able to confirm the status of your card and, if necessary, issue a replacement.
• Please note there will be a £5 charge for lost cards.
• If you are reporting a stolen card the Council will need the crime reference number from the police.
• For further information, please access our 'Diamond Travelcard Frequently Asked Questions' document under the 'Related Documents' area in the top right hand side of this page. 
• Find out more about free travel for the disabled or those over-60 by telephoning Council Connect on 01225 39 40 41

National Free Bus Travel for Concessionary Travelcard Holders

• On 1st April 2008, a new national concession was introduced that allows eligible people to travel for free after 9.30am Mondays to Fridays, and anytime on Saturdays, Sundays & Public Holidays, on all local bus services in England. 
• There has been a news item in the media about changes to the concessionary travel scheme for elderly and disabled people, which is causing alarm to some pass holders.
• What’s happening is that the range of bus services on which elderly and disabled persons can use their bus passes is being clarified.
• The changes to the regulations are being made by the Government to remove some anomalies.
• As far as residents of Bath & North East Somerset are concerned, there are no material changes to the scheme and pass holders have no reason to be concerned.
• For further information, please access our 'Diamond Travelcard Frequently Asked Questions' document under the 'Related Documents' area in the top right hand side of this page. 
• Find out more about free travel for the disabled or those over-60 by telephoning Council Connect on 01225 39 40 41

Traveline provides timetables and journey planners for bus, coach and rail services in the South West. Traveline is also available on tel. 0871 200 22 33 between 7 am and 10 pm (calls cost 10p per minute from landlines).